Returns & Exchanges
At GolfStar Direct, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused equipment and apparel. If your new clubs or clothing don't meet your expectations, our streamlined process ensures a quick exchange or full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and clubs are securely wrapped to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing